Guarantee

Human factor damage is not covered by the warranty. For more details, please contact after-sales customer service.

AccessoryWarranty PeriodContent
Cell 12 Months If the battery capacity normally decays by more than 50% (except for human factors), the battery can be replaced within 6 months, and the battery can be replaced and maintained for 7-12 Months. There is no warranty for water ingress into the battery.
Electric Machinery 12 Months Motor warranty 12 Months (no warranty for water ingress)
Appearance 6 Months Failure performance failure cannot be recovered and can be replaced (self modification, manual damage does not replace).
Controller 12 Months 12 months dysfunction can be replaced or the manufacturer provides free replacement of accessories
Charger 6 Months Natural damage, damage, crack, replaceable
Switches and Knobs 6 Months The dysfunction can be replaced or the manufacturer provides free replacement of accessories (self modification, artificial damage does not replace)
GPS and Bluetooth 6 Months The dysfunction can be replaced or the manufacturer provides free replacement of accessories (self modification, artificial damage does not replace)
Car Light 3 Months The dysfunction can be replaced or the manufacturer provides free replacement of accessories.
Quick-wear Part No Warranty Plastic parts, brake shoes, brake cables, pedals, standard parts, chains, rims, spokes, inner and outer tires, and other vulnerable parts not listed

Contact

Wuxi Kaining Electric Technology Co. Ltd.

  • Tele£º+86-(510)-8873 5288
    Address£ºChina No.8,Fuyang Road,Industrial Park,Yangjian Town,Xishan District,Wuxi City
  • E-mail£º info@kaininghk.com
    Mobile: +86 138 1201 8624
  • Business Consulting

    Mobile: +86 138 1201 8624
    E-mail: freda@kaininghk.com
  • Technical Consulting

    Mobile: +86 136 6518 5155
    E-mail: wayne@kaininghk.com